MTM faced low productivity due to poor data structure, leading to inconsistencies, flawed insights, and inefficiencies that impacted the customer experience. Abstrakt Cloud Solutions addressed these issues by improving MTM’s Salesforce data structure, working with their business development team to integrate data from outside sources and resolving Salesforce portal issues caused by non-connected teams. We enhanced their customer portal site using APEX and Visualforce, managed priorities for four stakeholder groups, and facilitated the data transfer between MTM and their newly acquired company, Veyo. These improvements led to better data, enhanced reporting, and increased productivity, resulting in a more streamlined and efficient workflow within Salesforce.